Applying for Peoples Bank of the South’s Online Banking services is an easy procedure and only takes a few minutes. Please note that you must have an account at Peoples Bank of the South to apply for our Online Banking services. Below, you will find our required Online Banking Agreement and Disclosures for your use of these services. Once you agree to these disclosures, then you will reach an application to be completed and returned to Peoples Bank of the South. Please bring the application to one of our four offices or mail it to: Peoples Bank of the South, P O Box 1221, LaFollette, TN 37766-1221. This application must be signed and dated to be processed.

After receipt of your application, we will contact you concerning you Access ID and Password.

Peoples Bank of the South, LaFollette, TN  37766 - 423.562.4921
Online Banking Agreement and Disclosures

1. Coverage: This agreement applies to your use of the Peoples Bank of the South Online Banking, which permits you to access your accounts with us via the Internet for services selected by you and agreed upon by us. This agreement applies to all persons that are parties to the accounts. In this agreement the terms "you" and 'your" refer to each depositor on an account accessible by Online Banking and the terms "us"; "we", and "our" refer to the Bank.
    
2. Terms of Agreement: Your signature and return of the enrollment form herein attached constitutes your agreement to the terms of this agreement.
    
3. Access Codes: You will be required to select an access ID and password to access services using Online Banking. The password has the same effect as your signature authorizing transactions. You agree to safely keep the password, not to record the password or otherwise disclose or make the password available to anyone other than authorized users of your accounts. Anyone to whom you disclose your password and anyone who has access to your password will have full access to the services you can perform on Online Banking, including full access to your accounts. You have no ability to limit any such person's authority. If anyone uses your password with your permission, you will be responsible for any transactions performed by that person.
    
4. Services & Account Access at Your Computer: You may use your computer, an access ID and a password to:
   • Transfer funds between your checking and savings accounts.
   • Transfer funds from your checking or savings to a loan account.
   • Find out the balance in your checking and savings account(s) and view transactions.
   • Pay bills directly by computer from your checking account(s) in the amounts and on the days you request.
      
5. Customer Liability: Tell us at once if you believe your password has been lost, stolen or otherwise become available to an unauthorized person. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your accounts (plus your maximum overdraft limit). If you tell us within two business days, you can lose no more than $50 if someone used your password without your permission. If you do NOT tell us within two business days after you learn of the loss or theft of your password, and we can prove that we could have stopped someone from using your password without your permission, you could lose as much as $500. Also if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days of the date we mail a periodic statement to you, you may not get any money you lost after the 60 days, if we show that we could have stopped someone from taking the money if you would have told us in time. And only under extenuating circumstances we may extend the time period.
    
6. Contact in Event of Unauthorized Transfer: If you believe your password has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call the main office of Peoples Bank of the South at 423-562-4921 or write Peoples Bank of the South, P O Box 1221, LaFollette, TN 37766-1221.
    
7. Business Days: Our business days are Monday through Friday. The following holidays are not included as business days: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Fourth of July, Labor Day, Columbus Day, Thanksgiving and Christmas.
    
8. Limitations on Transfers: Under federal regulations you may make no more than six preauthorized electronic fund transfers and telephone transfers including Internet Service transactions, checks and point of sale transactions per month from your savings or MMDA account. Of these six transactions, you are limited to no more than three transactions per month by check, draft, debit card or similar order to third parties. Each fund transfer or bill payment through Internet Service from savings or MMDA accounts is counted as one of the six limited transfers you are permitted each month. (However, payments to your loan accounts with us are not counted toward this limit for savings and MMDA accounts.)
    
9. Fees and Charges: Online banking and bill pay are free. If you create an overdraft in your account(s), you will pay our overdraft charge.
    
10. Periodic Statements: Your Online Banking account activity will appear on your periodic account statement. If there are not transfers in a particular month, you will receive statements at least quarterly.
     
11. Canceling Funds Transfers or Bill Payments:
     
    1. Canceling an Order: You may cancel or change a pending fund transfer or bill payment by selecting and accurately completing the appropriate fields prior to 4:00 PM CST on the day the transfer or payment is going to take place. If these changes are not done prior to 4:00 PM CST, we may process the transaction.
        
    2. Preauthorized Transfers: If you tell us in advance to make regular payment at a regular time out of your account without further action by you (a preauthorized transfer), you can stop these payments either by following the procedure in the preceding paragraph or you can call us at 423-562-4921 or write us at Peoples Bank of the South, P.O. Box 1221, LaFollette, TN 37766-1221 or you may e-mail us at adm@thepnb.com in time for us to receive your request three business days or more before the payment is scheduled to be made. If you call (or e-mail), we also require you to put your request in writing in a form approved by us and get the form to us within 14 days after you call (or e-mail). We will require that you tell us the exact amount of the debit. The next date the debit is to be made and the exact name of the payee. If you cancel payment of such a preauthorized transfer in accordance with the terms of this agreement, we will stop the next debit and subsequent preauthorized payments to that payee.
        
    3. Liability for Failure to Cancel a Preauthorized Transfer: If you order us to cancel a preauthorized transfer three business days or more before the transfer is scheduled and the cancellation order is made according to the terms and conditions of the account and this agreement, including the requirement that you give us the exact amount of the debit, the next date of the debit and exact name of the payee, and we do not do so, we will be liable for your losses or damages caused by our failure.
        
12. Account Information Disclosure: We will disclose information to third parties about your account or the transfer you make as permitted by law, including, without limitation where it is necessary for completing or tracing transfers or resolving errors or claims in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant or other financial institution in order to comply with court orders or other legal process: to comply with subpoenas, summonses, search warrants, requests from government agencies, to other companies affiliated with us: to others with your consent: (and) whenever required by law.
     
13. In Case of Errors or Questions About Your Electronic Transfers: Telephone us at 423-562-4921 or write us at P O Box 1221, LaFollette, TN 37766-1221 as soon as you can, if you think your statement receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared:
     
    1. Tell us your name and account number (if any).
    2. Describe the error or the transfer you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
    3. Tell us the dollar amount of the suspected error.
        
    If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. The 10-day period in the preceding paragraph may be extended to 20 business days, if the error involves a transfer to or from the account within 30 days after the first deposit to the account was made. If the error involves an electronic transfer from your account to buy goods or services direct from a merchant, a transfer initiated outside of the United States or a transfer that occurred within 30 days after the first deposit to the account was made, the 45 day time period to investigate your complaint or question will be 90 days in place of 45 days. We will send you the results within three business days after completing our investigation. If we decide that there was no error, we will send you written explanation. You may ask for copies of the documents that were used in our investigation.

I Do Understand and Agree
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